A family-run business based in Gloucestershire
About Winter Firewood
We believe we’re among the best kiln-dried wood retailers in the UK. That’s because we operate with strict values to provide our customers with the best possible experience. We work with the UK’s most esteemed kiln-dried wood suppliers to ensure unbeaten product quality and the strictest sustainable approaches. We also provide outstanding customer service, have exemplary product knowledge, and ensure fair pricing across all products.
Two male and female workers work on a lumber yard in the port
Committed to our customers
Winter Firewood is a family-owned kiln-dried wood retail business in Stroud, a beautiful town in the heart of the Cotswolds in England. It’s a family-owned business, run by husband-and-wife team.
Reliability: Consistency in product quality, availability, and delivery is essential for our business. We fulfil orders accurately and on time, maintaining reliability in our operations.
Ethical business practices: We uphold ethical standards in all business dealings, including relationships with suppliers, customers, and employees.
Transparency: We’re transparent about the sourcing, drying process, and characteristics of the wood that we sell. Our customers have access to plenty of information.
Continuous improvement: We’re committed to continuous improvement in all aspects of our business, including product quality, customer service, and sustainability practices.
Quality: We retail high-quality kiln-dried wood that meets industry standards. Wood is dried to the right moisture level (we hold Ready to Burn certification) to ensure a consistent flame.
Sustainability: We source wood from responsibly managed forests or suppliers who adhere to sustainable practices. We also minimise our own carbon footprint. Read more here.
Customer satisfaction: We offer prompt responses to enquiries, addressing any concerns or issues, and delivering wood that meets or exceeds customer expectations.
Fair pricing: We offer fair and competitive pricing for kiln-dried wood to ensure you get good value for your money without being overcharged.